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CASE STUDY · TRAVEL AND HOSPITALITY

Unlocking workforce potential with data

10 FTE

Capacity unlocked

6%

Of salary saved

1 view

HR, payroll, calendar

OUR APPROACH

How we approached it

We used HR analytics to integrate HR, payroll and calendar data into a single view of the workforce. That gave leaders a clear picture of capacity, cost and retention, and a base for people analytics they could act on.

THE CHALLENGE

What was in the way

Luxury Escapes had rich people data spread across HR, payroll and calendar systems that never spoke to each other. Leaders could not see how workforce capacity was really being used, and turnover carried a cost the business could not fully measure.

THE RESULTS

What changed

The integrated view unlocked 10 FTE of capacity that had been lost to fragmented processes, and reduced turnover costs by 6% of salary. Workforce decisions moved from gut feel to evidence.

We have been piloting their new product. Using our current systems, they have managed to streamline key data points which has validated what we sensed to be true, and provided additional insights by department and different employee groups.

Julia Davis

Chief of Staff, Luxury Escapes

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